Histocell, S.L. is a biotechnology company dedicated to the design, manufacture and commercialization of medical devices for the prevention, protection and care of healthy and injured skin and cell therapy drugs.
The management of Histocell, S.L. is fully aware that in order to compete in today’s market it is essential to provide a product and customer service with an adequate level of quality, without forgetting that other factors such as safety and health, presentation and design, price and delivery time, have a great influence.
Our Quality System aims to offer our customers a high quality service and products that meet and exceed their expectations, ensuring at all times compliance with the regulatory requirements established in REGULATION (EU) 2017/745 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL, of 5 April 2017 on medical devices and ROYAL DECREE 192/2023, of March 21, regulating medical devices, for the agreements to achieve to be perceived by the market as an innovative medical technology company that offers products and services whose properties are the full safety of our products, compliance with all regulatory requirements and those of our customers, adequate quality/price ratio and ultimately full satisfaction of our customers.
Thus, the philosophy and basic objectives that will mark the course of our organization are identified by the following commitments:
- Commitment to comply with all requirements, whether legal, contractual, customer or otherwise, that are applicable to us by reason of our business.
- Commitment to maintain and improve the effectiveness of our quality management system.
- Commitment to guarantee the safety of all our medical devices, respecting and complying with the regulations in force in this area in all the countries where we market them.
- Commitment to carry out our work within a management environment that guarantees the effectiveness of the system and our processes, in our methods of action and in our relations with interested parties, through the establishment and periodic review of our objectives and quality policy.
- Commitment to promote an understanding and dissemination of our quality policy within our organization, through training and continuous communication with our employees.
- Commitment to effectively control all our activities with special emphasis on the quality and safety of our products, and customer service and satisfaction.
This Quality Policy and the rest of the documentary support of the system that contemplates it, is mandatory for all the staff of Histocell, S.L. The staff is obliged to know and apply them.